Internal Policies for NGOs
A complete package of governance and operational policies — built to meet Ukrainian law, international donor standards, and the practical realities of NGO work.
Donors require them. Auditors inspect them. Your team needs them to make consistent decisions under pressure. Well-designed internal policies are the foundation of an organisation that can attract funding and operate without constant senior intervention.
Financial policy
Budgeting, internal controls, financial reporting standards, treasury management, risk management, and tax planning — adapted to your funding structure.
HR policy
Recruitment and onboarding, performance management, compensation and benefits, disciplinary procedures, and off-boarding — fair and legally compliant.
Quality and standards policy
Service quality criteria, quality monitoring systems, compliance with international standards, and continuous improvement processes.
Information security policy
Data protection (GDPR-compliant), cybersecurity, confidentiality procedures, access controls, and incident response — protecting your beneficiaries and your organisation.
Procurement policy
Competitive tendering rules, supplier selection criteria, transparency requirements, and documentation standards — aligned with major donor procurement frameworks.
Communications and volunteering policies
External and internal communications rules, crisis communications plans, brand standards, and volunteer management procedures — from recruitment to recognition.
How we develop policies
Every policy set is built for the specific organisation — sized appropriately, legally correct, and practical enough for your team to follow without a lawyer in the room.
Needs assessment (month 1)
Diagnostic review of current processes, risks, and existing documentation. We identify which policies are urgently needed and which can follow later.
Drafting (months 1–2)
Policy documents created or adapted for your organisation's specifics — reviewed with your leadership, legal team, and key staff before finalisation.
Integration (months 2–3)
Policies formalised, adopted by governance bodies, and embedded into operational workflows. Staff trained on what changed and why.
Monitoring period (months 3–6)
Tracking of policy implementation, collection of feedback, and adjustments based on practical experience before handover.
Why it matters
Standards and compliance
All policies are developed to meet Ukrainian legislation, international NGO standards, and the specific compliance requirements of major donor organisations.
Ukrainian law compliance
Labour Code, Law on Public Associations, Law on Charitable Activities, tax legislation, GDPR-equivalent data protection requirements for Ukrainian organisations.
International donor standards
Alignment with ICNL, EU grant management requirements, USAID ADS, UN system procurement and HR rules — depending on your funding portfolio.
Sector-specific requirements
Policies adapted for human rights organisations, healthcare NGOs, environmental groups, and educational initiatives — each with specific regulatory environments.
Scalability
Policies designed to grow with the organisation — not so rigid they break when you add staff or launch new programmes, not so loose they fail an audit.
Build your policy framework
Tell us about your organisation and which policies are most urgently needed. We'll outline the scope and timeline.